Frequently Asked Questions
Your Questions, Answered Clearly.
We understand that healthcare decisions require clarity. Here are answers to the most common questions patients ask before booking a test or visiting our diagnostic center.
24/7 Fast Support
Need help with booking, reports, or test information? Our support team is always here to assist you quickly and reliably.
Expert Guidance for Every Test
Our trained professionals help you understand preparation, procedures, and report timelines.
How do I book a test?
You can book a test through our online appointment form or directly via WhatsApp. Simply choose your test, select a convenient time, and submit your details. Our team will confirm your booking shortly.
What are your working hours?
Our diagnostic services are available from 8:00 AM to 8:00 PM, Monday to Sunday.
Home sample collection hours may vary based on availability.
Home sample collection hours may vary based on availability.
Do you offer home sample collection?
Yes, we provide convenient home sample collection for most pathology tests. You can request it during the appointment booking process or via WhatsApp.
How fast will I get my reports?
Most routine pathology reports are delivered on the same day.
Imaging tests such as X-Ray or Ultrasound may take a few hours depending on the case.
Complex tests may require additional time.
Imaging tests such as X-Ray or Ultrasound may take a few hours depending on the case.
Complex tests may require additional time.
What payment methods do you accept?
We accept:
- Cash
- UPI (Google Pay, PhonePe, Paytm)
- Debit/Credit Cards
- Net Banking
Do I need fasting for blood tests?
Some tests require fasting, such as:
- Fasting Blood Sugar
- Lipid Profile
- Basic Health Check-up packages
